For existing clients
Get to the right place for help.
For questions about your account or work in progress, contact your BillerBay lead or email [email protected]. Include your organization name and a brief description of what you need.
Documents and requests.
Use BillerBay Exchange for the document workflow arranged with your team.
Open BillerBay ExchangeBillerBay service invoices.
Use the payment instructions on your invoice. For help locating an invoice or payment link, contact [email protected].
Invoice and payment helpKeep sensitive details in the agreed channel.
Please do not include patient records, passwords, or payment card details in a general support email. Your team can direct you to the appropriate way to share information.