Revenue cycle management
Bring billing, follow-up, and reporting into one working plan.
BillerBay coordinates the revenue work your organization needs covered, from claim preparation and submission to unresolved balances and performance reviews. We define the responsibilities, connect the handoffs, and give your team a clear way to see what needs attention.
The introductory revenue review is a conversation without charge. Any detailed audit or analysis is separately scoped.
Know who owns the next step.
An unresolved item needs an owner, a reason it remains open, and a next action. We define those responsibilities for the work in our scope and agree how your team will receive requests, raise concerns, and resolve decisions. That gives everyone a shared way to move work forward when payer responses, documentation gaps, or internal handoffs hold it up.
Connect the work that shapes what you collect.
We build the engagement around your payer mix, workflows, systems, and available capacity. Your agreed scope can bring together:
- Eligibility and benefits support, with clear requests for missing information.
- Coding support, claim preparation, submission, and rejection follow-up.
- Payment posting, reconciliation support, and review of unresolved balances.
- Denial follow-up, appeals support, and accounts receivable work.
- Patient statements and financial reporting aligned with your operating needs.
See the work behind the numbers.
Your agreed review brings together collections, work still waiting, recurring delays, and decisions that need your attention. We establish a starting position using the information available, then agree the reporting cadence and measures. Findings connect to the actions planned for the next period.
Make the handoff deliberate.
We review access, data availability, current responsibilities, and outstanding work before agreeing the transition plan. Together, we decide how new activity and existing balances will be handled, where your team remains involved, and how issues will be escalated. We also assess where existing tools, workflow changes, or separately scoped technology could make the work easier.
Questions you may have.
Do we have to change our EHR or billing software?
We review your current environment first. The working approach depends on available access, system capabilities, data quality, and the scope you need. Any software change or integration is discussed explicitly.
Can BillerBay work alongside our employees?
Yes. We can discuss a shared model with defined responsibilities and handoffs, or a broader engagement. The right arrangement depends on your team and priorities.
How do we assess the value?
We agree what to measure against your starting position, including collections, unresolved work, operating effort, and fees. Changes in volume, payer mix, and other factors also belong in that assessment.